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Order Management
System for Small &
Medium Businesses
5
1
All‑in‑One OMS to Manage Sales & Purchase Orders, Inventory, and Profitability
Process sales and purchase orders in an intuitive order management system
Receive customer orders, assign statuses, and track fulfillment
Create supplier orders, monitor deliveries, and maintain accurate stockx
Control inventory with real‑time updates and bin storage trackinge
Track incoming and outgoing payments, and monitor profit per order
What Is an Order Management System (OMS)?
An order management system (OMS) is software that helps businesses track, process, and fulfill orders across sales and supply channels. It automates the order management process from the moment a customer places an order to delivery, payment, and return handling.
Whether you sell online, in‑store, or across multiple channels, an OMS keeps everything in sync — without the need for manual tracking.
Order Management Process Explained
A reliable order management system (OMS) helps you streamline and
automate every step of the order management process — from capturing an
order to final delivery and payment. Here’s how the process works with
Kladana OMS
Order Placement
Orders are created manually or received from online stores, marketplaces, or via the Online Order App
Order Confirmation & Status Updates
Assign responsible team members, update order status, and notify customers or internal teams automatically
Inventory Check & Reservation
The system checks real‑time stock levels and reserves available items to avoid overselling
Order Fulfillment & Shipping
Pick, pack, and ship products using barcode scanning and shipping status tracking
Invoicing & Payment Tracking
Generate invoices, manage incoming payments, and track overdue bills in one place
Returns & Adjustments
Handle returns, write‑offs, and refunds without disrupting inventory accuracy
Why Kladana Is the Best Order
Management Software
Designed specifically for small and medium businesses, Kladana is an all‑in‑one
order management system (OMS) that simplifies daily operations without
overcomplicating the process
💸 Transparent Pricing
Plans from $60/year — no hidden fees, no long‑term lock‑ins
🛒 Integrations That Work
Connect Shopify, WooCommerce or use Kladana Online Order App out of the box
🔄 Full Order Cycle
Handle sales and purchase orders, inventory, and payments in one place
🛒 Built for Multichannel
Sync orders from showrooms, messengers, marketplaces, or websites
📦 Real‑Time Stock Updates
Accurate inventory control and stock reservation per order
📤 Streamlined Fulfillment
Track every shipment with status updates
💰 Profit Transparency
Know your profit and unpaid invoices by order
🔗 Customizable Tools
Assign user roles, set approval workflows, and tailor documents or labels with custom fields and your branding
Key Features for Sales
& Manufacturing Teams
Kladana’s order management software brings together sales, purchasing,
and inventory operations — all in one easy‑to‑use platform for SMEs
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Keep essential information at hand for cold calls or repeat sales follow‑ups:
- Create, edit, and track B2B and B2C sales orders
- Automatically reserve stock and generate invoices
- Sync orders across sales channels: retail, e‑commerce, marketplaces
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- Order missing stock from suppliers manually or via reorder points
- Link purchase orders to sales or production needs
- Track invoices and match with supplier bills
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- Monitor order progress: new, packed, shipped, invoiced, paid
- Get real‑time updates on payment and delivery stages
- Customize statuses for your workflow
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- Automatically generate invoices, delivery notes, and receiving documents
- Export order data for accounting or CRM use
- Store and share order‑related files in one place
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- Sync order data with stock movements
- Use bin locations and barcodes for faster fulfillment
- Track orders across multiple warehouses
Order Management System for
Manufacturers & Wholesalers
Sales Order Management
- Create purchase orders to procure raw materials for production
- Manage customer sales orders for finished goods
- MTO: produce goods based on sales orders (e.g. kitchen set, tailored dress)
- Track costs and monitor profit per order
Wholesalers & Distributors
- Receive incoming B2B orders based on available stock
- Generate purchase orders for missing supplies or restocking
- Reserve inventory per order and manage dispatches across locations
- Keep your supply chain synced across sales, warehouse, and procurement
Store Order Management with Kladana
Resellers
- Discover your most profitable products using real‑time sales data
- Replenish inventory based on demand forecasts
- Sync orders with purchasing and warehouse operations
Retailers & Showrooms
- Manage walk‑in and showroom sales without Excel or paper logs
- Track in‑store orders and inventory across multiple outlets
- Fulfill customer orders directly from store stock or warehouse
Order Management System for Restaurants & Service Providers
Restaurants & Food Markets
- Manage daily sales orders for dishes, bundles, and ready-made meals
- Purchase missing ingredients based on stock or recipes
- Track inventory of raw ingredients and finished food products
- Analyze margins per dish or food category
Service‑Based Businesses
- Manage sales of services like consulting, delivery, education, or telecom packages
- Generate sales documents and link them to payments
- Apply client‑specific discounts or pricing
- Track average check, service performance, and team results
Beyond Orders: ERP Features
for Growing Businesses
While Kladana is a powerful Order Management System, it’s also part of a
full‑featured cloud ERP. This means you can manage not just sales and purchases —
but your entire business in one platform
Inventory & Warehousing
- Track committed, available, and incoming stock
- Generate barcodes and customize labels
- Use bin storage and multi-location tracking
- Monitor stock movement and inventory turnover
Manufacturing
- Create BOMs and plan production by variant
- Assign production tasks to workers or teams
- Track operations, batch output, and actual cost
- Produce made‑to‑order items and control WIP
Financial Visibility
- Record sales directly or via integrations like Shopify & WooCommerce
- Manage payments and outstanding balances
- Monitor cash flow and generate account statements
Order Management System
Customer Reviews
Smooth & Easy
Using Kladana, we managed to streamline the manufacturing management in whole: production operations became smoother, raw materials planning & purchasing became much easier. Now, a purchasing manager can look at one screen in Kladana, access sales estimates, figure out how much raw materials need to be bought for different items, and make purchase orders straightaway.
Seamless Onboarding
We chose Kladana over other solutions due to its robust features, scalability, and user-friendly interface. Kladana stood out for its ability to meet our specific requirements and offer a seamless integration process. With Kladana, we improved data accuracy, streamlined workflows, and boosted decision-making capabilities.
User-friendly
«While searching for a tool for our inventory management, we found Kladana as the best fit for our use case. It is simple yet feature-rich and has solved the problems we faced earlier. It is an effective way to track and monitor our products and has made daily operations simpler.»
Raghav Rohila, Co-founder and CPO at Wattapp Technologies, hardware technologies devices and
programming
Transparent Management
«Kladana has been a great software for us. We were able to track our products and maintain records in place. It has made our business process very smooth, flexible, and productive.»
Rajeev Jha, Operation manager at Nextraa, internet provider
Affordable
«Kladana has been a great software for us. We were able to scale our warehousing and automate almost all of it because of Kladana. Moreover, it is reasonably priced for any startup.»
Samyak Jain, Co-founder of Ratan Papers, paper products manufacturing
FAQ on Order Management System
General Questions about Kladana OMS
An OMS is a tool that helps you process, track, and fulfill sales and purchase orders across channels. Kladana’s order management software automates your order workflows and connects inventory, purchasing, and sales.
Yes. Kladana is a plug‑and‑play OMS for small and medium businesses. You’ll get 1–3 onboarding sessions, prebuilt order workflows, and responsive support to help you go live smoothly.
Yes. With real‑time order tracking, sales insights, unit cost analysis, and customer behavior data, Kladana helps reduce stockouts, avoid overpurchasing, and improve your profit margins.
Yes. You can manage orders from multiple warehouses or stores, and track stock and order fulfillment across all locations.
Yes. Kladana integrates with Shopify & WooCommerce and supports its own Online Order App for direct customer ordering and real‑time stock sync.
Kladana OMS is used by manufacturers, D2C brands, and wholesalers across industries such as food, clothing, furniture, cosmetics & plastics.
Sales Orders
Yes. In Kladana, you can automatically allocate goods to committed stock in order not to sell them to another customer when a sales order is created. You’ll avoid overselling and monitor committed vs. available inventory in real time.
Kladana tracks every order stage — from creation to fulfillment — with status changes, automated notifications, and connected documents (invoices, shipments, payments).
Yes. You can set pricing rules by customer group, apply individual discounts, or define taxes for each product.
Yes. You can generate, customize, print, and download invoices. Add linked shipments and incoming payments directly to invoices for better tracking.
Yes. Kladana allows you to record returns, outgoing payments, and any associated write‑offs easily.
Yes. Kladana supports service‑based orders (e.g., delivery, consultation, warranty, furniture assembling) in addition to products.
Purchase Orders
Yes. Kladana lets you generate purchase orders directly from sales or production orders when raw materials or products are missing.
You can manage the full purchase cycle: create and edit purchase orders, receive goods, assign items to storage bins, manage supplier invoices, track payments, handle purchase returns, and record internal transfers.
Yes. Use the purchasing dashboard to analyze stock levels, sales trends, and reorder history — and generate purchase plans based on demand forecasts.
Yes. You’ll see what’s in stock, what’s on order, and what’s already allocated to sales or production — helping you avoid over‑purchasing or running out of stock.
You can set reorder points for each product and location. When stock falls below the threshold, Kladana will notify you or automatically create a purchase order.
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